Portal (Blackboard) questions and problems can be addressed here.
iSchool Information Technology service delivery update
The iSchool has transitioned to a centralized delivery model of IT and web services.For more details, please refer to the FAQ that was emailed to all current iSchool students, faculty, and staff on December 22, 2015. If you did not receive this email, please contact glenn.cumming[at]utoronto.ca
About IT services & facilities at the iSchool
Network services are now provided to the iSchool community from the Central ITS department of the university. Note to returning students: this is a change from previous years.
- UTORid accounts
- File storage & web space
- Finding a computer at the iSchool
- Internet connectivity
- IT-related policies
- Getting help
UTORid is the university-wide network account that allows you to access U of T services such as Acorn, campus wireless service, the official student email account (UTMail+); MS Office web applications, the Learning Portal (Blackboard), licensed electronic resources provided by the University of Toronto Libraries (UTL), and others. To learn more, and to manage your UTORid account go to https://www.utorid.utoronto.ca
All iSchool workstations and laptops use a hard drive protection program called Deep Freeze, which restores the workstation/laptop to its original state upon reboot. DO NOT SAVE YOUR FILES TO INFORUM WORKSTATIONS OR LAPTOPS!! Please save your files to a USB flash drive.
- A USB flash drive. The Inforum has 2GB USB flash drives for 2 day loan, if you forget yours.
- Cloud storage for Windows users (MS OneDrive for Business) through Student Advantage and Office 365 ProPlus
The UTORweb service provides a web server and storage space (50 MB) for personal web pages, pictures, word-processing documents, etc.
iSchool desktop computers
Workstations are available in the following locations.
- Inforum – 24-hour fob access
- Margaret Cockshutt e-classroom 224/225 – 24-hour fob access
- Karen Melville e-classroom 116 – 24-hour fob access
The Inforum maintains an extensive technology loan collection for the use of iSchool students, with loan periods ranging from a day to a week. The collection includes Dell laptops, MacBook Pros, tablets, and more.
Computers elsewhere on the St George campus
Workstations: All workstations in the Bissell Building are hardwired for Internet access
- For personal laptops or Inforum laptops, access to the Internet is via 2 campus wireless networks - 1) UofT for current members of the U of T community; and 2) Eduroam, for visiting scholars.
- Your UTORid is required for wireless access.
- List of Wireless access points on the St George Campus
Access for alumni: The University of Toronto wireless network is only available to current members of the U of T community. There is no wireless access for alumni.
- University of Toronto's Appropriate Use of Information & Communication Technology policy
For issues with connectivity or university resources such as Blackboard, UTMail+ and to get help with your personal computing devices, the Information Commons located in the Robarts Library Building can help. The Information Commons has an extensive FAQ collection, so look there too.